At sevenbet, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines.
All data transmitted between your device and sevenbet's servers is protected by 256-bit SSL/TLS encryption. Whether you're logging in from Manila, Cebu, or Davao, your connection is always secure.
sevenbet does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate and improve your gaming experience on our platform.
Identity documents submitted for KYC verification are stored in an encrypted, access-controlled environment. Only authorized compliance personnel may access these documents, strictly for verification purposes.
Player data is stored on servers with restricted physical and digital access. Regular security audits and penetration testing are conducted to identify and address potential vulnerabilities before they can be exploited.
You have the right to access, correct, and request deletion of your personal data at any time. sevenbet provides clear channels for exercising these rights in compliance with the Philippine Data Privacy Act of 2012.
sevenbet retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law and regulatory obligations. Data is securely deleted when no longer needed.
About This Policy: This Privacy Policy applies to all personal data collected and processed by sevenbet in connection with your use of the sevenbet platform at sevenbet.app. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
sevenbet is committed to protecting the privacy and personal data of every player who uses our platform. We understand that when you share your personal information with us – whether during registration, KYC verification, or day-to-day use of the platform – you are placing trust in us to handle that information responsibly.
This Privacy Policy sets out in clear, plain English exactly what personal data sevenbet collects from players based in the Philippines, the purposes for which that data is used, the legal bases on which we rely to process it, and the rights you have in relation to your personal data under Philippine law.
sevenbet operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). We take our obligations under this legislation seriously and have implemented appropriate technical and organizational measures to protect your personal data at every stage of its lifecycle.
By registering on the sevenbet platform, making a deposit, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should not use the sevenbet platform.
For the purposes of the Philippine Data Privacy Act of 2012, sevenbet acts as the Personal Information Controller (PIC) in respect of the personal data collected through the sevenbet platform at sevenbet.app.
As the Personal Information Controller, sevenbet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable data protection law.
Where sevenbet engages third-party service providers to process personal data on its behalf – such as payment processors, identity verification providers, or fraud prevention services – those providers act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with sevenbet's instructions and applicable law.
If you have any questions about how sevenbet processes your personal data, or wish to exercise any of your data subject rights, you may contact our Data Protection Officer at the contact details provided in Section 15 of this policy.
sevenbet collects the following categories of personal data from players. The specific data collected will depend on the nature of your interaction with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration & KYC |
| Contact Data | Email address, mobile number, home address | Registration |
| Verification Data | Government ID (passport, UMID, PhilSys ID, driver's license), selfie photo | KYC verification |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Deposits & withdrawals |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Platform use |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatic collection |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Preference Data | Marketing preferences, responsible gaming settings, language preferences | Account settings |
Sensitive Personal Information: Government-issued ID documents and financial account details are classified as sensitive personal information under the Data Privacy Act. sevenbet applies heightened security measures to the storage and processing of these data categories.
sevenbet collects personal data through the following means:
sevenbet does not collect personal data from social media platforms or purchase data from data brokers. All personal data we hold about you has been collected through the channels described above.
sevenbet uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, sevenbet relies on the following legal bases for processing your personal data:
sevenbet does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We Will Never: Sell your personal data to advertisers or data brokers; share your data with other gambling operators for marketing purposes; or disclose your data to any third party without a lawful basis for doing so.
sevenbet uses cookies and similar tracking technologies on the sevenbet platform to enhance your user experience, maintain your session, and analyze platform usage. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the sevenbet platform. sevenbet does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving targeted advertisements.
sevenbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, sevenbet will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act.
Your Role in Security: While sevenbet takes extensive measures to protect your data, you also play an important role. Keep your sevenbet login credentials confidential, use a strong and unique password, and contact our support team immediately if you suspect unauthorized access to your account.
sevenbet retains personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Regulatory & legal obligation |
| KYC documents | Duration of account + 5 years after closure | PAGCOR & AMLC requirements |
| Financial transaction records | Duration of account + 5 years after closure | Anti-money laundering law |
| Gaming history | Duration of account + 2 years after closure | Legitimate interests & dispute resolution |
| Customer support records | 3 years from last interaction | Legitimate interests |
| Technical & log data | 12 months | Security & fraud prevention |
| Marketing preferences | Until consent is withdrawn | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with sevenbet's data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by sevenbet. To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 15.
The Philippine Data Privacy Act gives you meaningful control over your personal data. Here's what you're entitled to as a sevenbet player.
You have the right to request a copy of the personal data sevenbet holds about you, along with information about how it is being processed. We will respond to access requests within 15 business days.
If any personal data sevenbet holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly through your account settings.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to sevenbet's legal and regulatory retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your rights override those interests.
Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
If you believe sevenbet has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The sevenbet platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. sevenbet does not knowingly collect personal data from individuals under the age of 21.
As part of our registration and KYC process, all players are required to verify their age by submitting a valid government-issued ID. Any account found to belong to a person under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and the matter will be reported to the relevant regulatory authorities.
If you are a parent or guardian and believe that a minor has registered on the sevenbet platform, please contact our support team immediately at the contact details provided in Section 15. We will investigate and take appropriate action without delay.
Age Restriction: sevenbet is a 21+ platform. Gambling is not suitable for minors. If you are under 21, please do not attempt to register or use the sevenbet platform.
sevenbet's primary operations and data storage are based in the Philippines. However, some of the third-party service providers we engage – including cloud infrastructure providers and identity verification services – may process personal data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, sevenbet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include:
You may request further information about the safeguards in place for international data transfers by contacting our Data Protection Officer.
sevenbet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Privacy Policy will always be available on the sevenbet platform at sevenbet.app/privacy-policy.
Where changes to this Privacy Policy are material – meaning they significantly affect your rights or the way we process your personal data – sevenbet will notify you by email to the address registered on your account, or by a prominent notice on the platform, at least 14 days before the changes take effect.
Your continued use of the sevenbet platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should cease using the platform and may request account closure in accordance with our Terms & Conditions.
The date at the top of this Privacy Policy indicates when it was last updated. We recommend reviewing this policy periodically to stay informed about how sevenbet protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way sevenbet processes your personal data, please contact our Data Protection Officer:
sevenbet Data Protection Officer
Email:
Response time: Within 15 business days of receipt of your request.
If you are not satisfied with sevenbet's response to your data protection concern, or if you believe sevenbet has violated your rights under the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory authority responsible for administering and enforcing the Data Privacy Act.
sevenbet takes all data protection complaints seriously and will cooperate fully with any investigation conducted by the NPC or other competent regulatory authority.
Our support team is available 24/7 to assist with any privacy-related questions.
Email: [email protected]
Now that you know exactly how sevenbet handles your personal data, you can play with confidence. Join thousands of Filipino players enjoying slots, bingo, live casino, and more – all on a platform that takes your privacy seriously.
21+ only | Play responsibly | sevenbet is committed to your privacy and security